{"id":730,"date":"2026-03-02T13:04:38","date_gmt":"2026-03-02T12:04:38","guid":{"rendered":"https:\/\/www.basalarmas.com\/?page_id=730"},"modified":"2026-04-27T11:18:46","modified_gmt":"2026-04-27T09:18:46","slug":"asistencia-remota","status":"publish","type":"page","link":"https:\/\/www.basalarmas.com\/en\/asistencia-remota\/","title":{"rendered":"Remote assistance"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"730\" class=\"elementor elementor-730\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b1c4d7f elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"5b1c4d7f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3930afdb\" data-id=\"3930afdb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5df709e7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5df709e7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-321c7140\" data-id=\"321c7140\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8f3c73 elementor-widget elementor-widget-heading\" data-id=\"e8f3c73\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Remote assistance<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2232d3d8 elementor-reverse-mobile elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2232d3d8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-251ca546\" data-id=\"251ca546\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55cad98 elementor-widget elementor-widget-heading\" data-id=\"55cad98\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Estamos aqu\u00ed para ayudarte 24\/7<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3bdf27 elementor-widget elementor-widget-text-editor\" data-id=\"b3bdf27\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Accede a nuestra plataforma mediante tu c\u00f3digo de acceso \u00fanico y obt\u00e9n asistencia t\u00e9cnica inmediata de nuestros operadores especializados 24\/7. Desde un \u00fanico entorno, podremos gestionar incidencias de tu sistema de alarma, coordinar la operativa de tus dispositivos y resolver cualquier incidencia de forma r\u00e1pida y eficaz. <br \/><br \/>Estamos para ayudarte cuando lo necesitas!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3416b3b premium-title-color elementor-widget elementor-widget-premium-addon-title\" data-id=\"3416b3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"premium-addon-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-title-wrapper\">\n\t\t\t<div class=\"premium-title-container style1\">\n\t\t\t\t<h2 class=\"premium-title-header premium-title-style1\">\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"premium-title-text\">\n\t\t\t\t\t\tPor favor, introduzca un c\u00f3digo de sesi\u00f3n v\u00e1lido para conectar con el operador.\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-925b739 elementor-widget elementor-widget-html\" data-id=\"925b739\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script language=\"javascript\">\n\t\t\tfunction cliente(formulario) {\n\t\t\t\tif (formulario.codigoSesionISL.value==\"\") {\n\t\t\t\t\talert('Por favor, introduzca un c\\u00f3digo de sesi\\u00f3n v\\u00e1lido para conectar con el operador.');\n\t\t\t\t} else {\n\t\t\t\t\tvar url=\"http:\/\/soporte.basalarmas.com\/start\/ISLLightClient?no_instructions=1&cmdline=--on-load+%22main%3Fpos%3Drighttop%22+--on-connect+%22desktop%3Fshow%26control%26admin%3Drestart%22--on-load+%22main%3Ficonize%22--silent+--auto-close+--connect \"+formulario.codigoSesionISL.value; \n\t\t\t\t\twindow.open(url);\n\t\t\t\t\tformulario.codigoSesionISL.value=\"\";\n\t\t\t\t}\n\t\t\t}\n\t\t<\/script>\n\n\t\t<form id=\"formConectarme\" name=\"formConectarme\" method=\"post\" action=\"\" data-trp-original-action=\"javascript:cliente(document.forms.formConectarme)\">\n\t\t\t<input name=\"codigoSesionISL\" type=\"text\" id=\"codigoSesionISL\" placeholder=\"Introduce aqu\u00ed tu c\u00f3digo\" style=\"border: 1px solid rgb(155, 155, 155); font-weight: inherit; text-align:center; font-family:inherit; font-size:16px;\" size=\"20\" maxlength=\"10\" \/><br><input type=\"submit\" name=\"btnAceptar\" id=\"btnAceptar\" value=\"Conectar\" \/>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-67e9357c e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"67e9357c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInRight&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e7cd292 premium-title-color elementor-widget elementor-widget-premium-addon-title\" data-id=\"1e7cd292\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"premium-addon-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-title-wrapper\">\n\t\t\t<div class=\"premium-title-container style1\">\n\t\t\t\t<h2 class=\"premium-title-header premium-title-style1\">\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"premium-title-text\">\n\t\t\t\t\t\tYour home\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8856d71 animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"8856d71\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:720,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Safer, smarter, and more connected<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3af75877 e-con-full bdt-backdrop-filter-yes e-flex bdt-filter-backdrop e-con e-child\" data-id=\"3af75877\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-178a3611 e-con-full e-flex e-con e-child\" data-id=\"178a3611\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24a6f0c6 elementor-widget elementor-widget-heading\" data-id=\"24a6f0c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Protect your home today<br>from just \u20ac1 a day<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-314b1706 e-con-full e-flex e-con e-child\" data-id=\"314b1706\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44c3828b elementor-align-right elementor-widget elementor-widget-button\" data-id=\"44c3828b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.basalarmas.com\/en\/contacto\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Installation included, call us!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Asistencia remota Estamos aqu\u00ed para ayudarte 24\/7 Accede a nuestra plataforma mediante tu c\u00f3digo de acceso \u00fanico y obt\u00e9n asistencia t\u00e9cnica inmediata de nuestros operadores especializados 24\/7. Desde un \u00fanico entorno, podremos gestionar incidencias de tu sistema de alarma, coordinar la operativa de tus dispositivos y resolver cualquier incidencia de forma r\u00e1pida y eficaz. Estamos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-730","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Asistencia remota - Bas Alarmas<\/title>\n<meta name=\"description\" content=\"Servicio de asistencia remota con comunicaci\u00f3n bidireccional y gesti\u00f3n inmediata de incidencias. 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